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Tŷ Hafan Children's Charity

Who: Anyone aged 14+

Where: Cardiff

When: Flexible

Contacts: Adrienne Earls

We're sorry, this project is not currently recruiting volunteers. You can see a list of our available projects here.

Tŷ Hafan Children’s Charity

Tŷ Hafan is a leading Welsh children’s charity which provides comfort, care and fun to children with life-limiting conditions, along with their families. Through our vibrant hospice and diverse community programmes, we offer families short-break care and help them make the most of the time they have together; creating precious memories and ensuring a short life is a full life.

This role will be based at our Tŷ Hafan charity shops in Whitchurch Road and Albany Road working as part of a team of volunteers assisting the Shop Manager.

General time commitment per week / month

2.5 hours per week Minimum

Age limit

Over 14’s only for insurance reasons

What activities would you be involved in?

  • Provide great customer service with bags of enthusiasm for Tŷ Hafan
  • Sort and prepare stock for the shop floor
  • Keep the shelves and displays fresh and in fashion by merchandising in accordance with seasonal styles
  • Use product knowledge to identify the good sellers and price items accordingly

Information on training provided

No retail experience is necessary as full training will be given, although previous knowledge of merchandising, customer service, cash handling, up-selling and fashion trends would be useful. More important are honesty, reliability and commitment.

Benefits of volunteering

  • Personal satisfaction of giving back to the community by becoming part of the Tŷ Hafan team and family
  • Make new friends and meet new people
  • Gain new skills, knowledge and experience to enhance your CV
  • Share your knowledge to help raise funds for Tŷ Hafan’s work
  • 25% volunteer discount
  • Have fun!

Expenses information

Please speak to the store manager

Application info

You will be asked to complete an application form upon joining and provide details of two referees ( 1 professional & 1 character) and a DBS check is not required for this role.

To apply, please contact Adrienne Earls on

Albany Road address : 62 Albany Road, Cardiff CF24 3RR

Whitchurch Road address: 50a Merthyr Road, Cardiff CF14 1DJ**