Coronavirus Update:
The SVC team are mainly working from home, please email us to organise an appointment to visit the office.
We currently have a number of digital (online) opportunities available, and are cautiously returning to some in-person opportunities.
Please click here for the latest information and news from our team.

Volunteer Rights and Responsibilities

We will provide all our volunteers with project specifc training, additionally we will support you throughout your volunteering in every way we can. In return we ask that you are committed for the full project period.

As a volunteer with SVC it is your responsibility to:

  • be reliable
  • let us know immediately if you are unable to attend your volunteering committment or cannot make an SVC related appointment (such as if you are ill)
  • inform your Lead Volunteer if you are experiencing any difficulties with your voluntary work, or would welcome more support
  • participate in the training offered, there is lots of different training which is relevant to specific projects
  • read, understand and comply with the Policies & Procedures of SVC
  • make helpful and constructive suggestions about ways in which we can improve our services to the community
  • be a positive representative of SVC

Volunteer Rights and Responsibilities

  • Everyone should be able to volunteer. Opportunities for volunteering should be made available to all, regardless of race, colour, ethnic or national origin, disability, sex, marital status, sexuality, religion, age or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. In turn, volunteers should not discriminate against others.
  • Volunteering should ALWAYS be a matter of choice.
  • Volunteers should receive clear details of what they are expected to do and what their responsibilities are.
  • Volunteers should know who is responsible for giving advice, help support and for providing their training.
  • Volunteers should know why an organisation is involving them in its work and be given proper details about the range of activities.
  • Volunteers should receive an organised induction program when they start work. This should include information on the organisation and the role of the volunteer.
  • Volunteers should not be exploited and their contribution to their community should be recognised.
  • Confidentiality in respect of personal details must be maintained by the involving organisation. In turn, volunteers must recognise their responsibility regarding confidentiality to the organisation, other volunteers and service users.
  • There should be an understanding between the organisation and volunteer as to the type of commitment expected i.e. starting time and expectations.
  • Volunteers should have a say in the relevant decision making of the organisation. The value of their ideas and experiences should be recognised and they should be included and encouraged to participate in relevant meetings.
  • Volunteers should not be used to replace paid workers or threaten the livelihood of paid workers. In the event of industrial action, volunteers may continue with their normal duties if they wish.
  • The work of volunteers should complement not conflict with that of paid workers.
  • Volunteers should be allowed to develop their own interests and potential within the voluntary placement.
  • There should be no unexplained delay between the volunteer offering their services and starting work.
  • Volunteers should be made aware of any job opportunities that are in the organisation.
  • Volunteers should be able to withdraw from their volunteering activities without feeling under moral obligation to continue. It is the responsibility of the organisation to replace the volunteer.
  • Accurate information should be provided concerning volunteering and state benefits.
  • Volunteers should not work in unsafe or unhealthy conditions. There should be a Health and Safety Policy, which meets legal requirements. Appropriate insurances must be maintained by the organisation.
  • Volunteers should be provided with any special equipment or clothing needed.